Warranty

Your Investment Is Well-Protected !

As you probably know, all warranties are not created equal. When you choose 20th Century Pools, you don’t ever have to worry about any defective materials or workmanship we’re confident in the products and services that we offer… and our warranty backs it up!

Don’t forget that we’ve been in business for more than 30 years. Many of the very first pools that we built in the 1980’s are still in great shape and get regular use. While dozens of pool builders go out of business each year, you can be confident that 20th Century Pools will be here in the future to stand by every swimming pool that we build. Remember that anyone can offer a “lifetime” warranty, but if they’re not in business for the duration of your pool’s life, then your warranty is worthless.

NEW POOL CONSTRUCTION LIMITED WARRANTY

LIMITED STRUCTURAL WARRANTY
20th Century Pools warrants that the gunite or concrete swimming pool shell will remain structurally sound for as long as you own your pool. Structurally sound is defined as maintaining the structural integrity of the concrete swimming pool shell so as to withstand all normal loads or stresses as anticipated by our approved engineering plans. Upon written demand by Buyer, 20th Century Pools will perform necessary tests to determine if the concrete swimming pool shell is sound. If it is found not to be sound, 20th Century Pools will, at no cost to Buyer, perform repairs necessary to restore its structural integrity. If testing procedures show that the concrete swimming pool shell is sound, Buyer will pay costs of testing and repair. 20th Century Pools does not warrant against damage to the pool shell caused by failure to maintain proper water levels, underground water tables rising above the lowest point of the pool or damages caused by earth or fill ground movement, earthquake, acts of God, or acts of others. The term “concrete swimming pool shell” does not include trim coping (concrete or masonry applied to the structure for aesthetic purposes), tile, coloring, or decking.

LIMITED EQUIPMENT WARRANTY
The Hayward Pool Products line of Pumps, Filters, Heaters, Pool Cleaners, Salt Chlorinator systems, LED loghts, and Electronic Controls are backed by a three-year parts and labor warranty (strongest in the Pool Industry), beginning on the day of plaster installation, for any defects in materials or workmanship. Equipment other than the Hayward Pool Products line is covered by manufacturer’s warranties for not less than 12 months from date of pool plaster.

LIMITED UNDERGROUND WARRANTY
Pool plumbing, piping and plumbing accessories, electrical, gas, and all underground installations provided by 20th Century Pools are warranted to be free of defects in material and workmanship for a period of one year from the date of pool plaster.

LIMITED CONCRETE & MASONRY WARRANTY
Decks, plaster, walls, stucco, coping and all other masonry products are warranted to be free of defects in material and workmanship for a period of one year from date of installation. Concrete and masonry products are inherently subject to cracking, checking, discoloration, staining, and lack of uniformity of color. These conditions are not considered defective. Raising or settling which results from expansive or pre-existing insufficiently compacted soils is not warranted.

LIMITATIONS
Notwithstanding the above, your warranty is limited in the following regards:

  • California Pools does not warrant against damages, failures or reduction of performance of any equipment caused by substitution or addition of equipment not designed, installed or expressly authorized by 20th Century Pools. 20th Century Pools does not warrant against defects or failures caused by lack of reasonable care, failure to provide necessary maintenance, incorrect water chemistry, freezing, improper operation or vandalism.
  • Job-site labor warranty does not extend to lights, cartridge elements, skimmers, valves fittings or chemical feeders. Warranty on pump seals, valves, lights and o-rings are limited to one year.
  • Damages caused by earth or fill ground movement, earthquake, acts of God, or acts of others.
  • All warranties and guarantees set forth above are subject to complete payment of all contract charges to include all Contract Change Orders.

TRANSFER OF WARRANTY
Upon transfer of the title to your real property, this warranty may be transferred to the new Buyer, after inspection and at the discretion of 20th Century Pools, and upon written request within thiry day of transfer of title. After all current policies and requirements in force at the time of request have been satisfied, the approval of the transfer of warranty will be effective upon payment of a transfer fee and issuance of a new warranty in the name of the new Buyer.

Click Here To Request Warranty Claim Or Repair Of Your 20th Century Pool & Spa